Privacy Policy
1. Introduction
1.1. Welcome to Wati.pk. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website.
1.2. By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our site.
2. Information We Collect
2.1. Personal Information: We may collect personal information such as your name, email address, and phone number when you register on our site, make a purchase, or contact us.
2.2. Usage Data: We collect information about your interactions with our website, including IP address, browser type, operating system, referring URLs, and browsing history.
2.3. Cookies: We use cookies to enhance your experience on our site. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.
3. Wati Cloud and Facebook Integration
3.1. Wati Cloud: Wati.pk uses Wati Cloud to provide enhanced communication services. Wati Cloud facilitates seamless integration with the WhatsApp Business API to improve customer interactions.
3.2. Access to Facebook: To enable WhatsApp messaging features, Wati Cloud requires access to Facebook's API. This allows us to manage and automate WhatsApp communications on your behalf.
3.3. Data Sharing: When using the WhatsApp API via Wati Cloud, your interactions and messages may be shared with Facebook to facilitate service delivery and ensure compliance with Facebookâs policies.
3.4. Data Security: We implement security measures to protect data exchanged through Wati Cloud and the Facebook API. However, as with any third-party service, absolute security cannot be guaranteed.
4. How We Use Your Information
4.1. To Provide Services: We use your information to process transactions, manage your account, and provide customer support.
4.2. To Improve Our Website: We analyze usage data to enhance the functionality and user experience of our site.
4.3. To Communicate with You: We may use your email address to send you updates, promotional materials, and other information related to our services.
5. Information Sharing and Disclosure
5.1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and providing customer support.
5.2. Legal Requirements: We may disclose your information if required by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.
5.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
6. Data Security
6.1. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6.2. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.
7. Your Rights
7.1. Access and Correction: You have the right to access and update your personal information.
7.2. Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions provided in those communications.
7.3. Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations and retention requirements.
8. Changes to This Privacy Policy
8.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8.2. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
9.1. If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: cs@wati.pk
10. Effective Date
10.1. This Privacy Policy is effective as of 01-09-2024